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Loan Boarding and Customer Orientation

AUTOPAY’s trained agents provide welcome aboard communication and contact verification for all new customers. This process is designed to both validate the loan and customer contact information as well as educate the consumer on good repayment habits and payment channels available through AUTOPAY.

“It’s important to us that AUTOPAY services not only our portfolio, but also their own. We are confident that they are always looking for new enhancements to deliver the best results.”